Returns & Exchanges

At SLMD Skincare, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, we offer a 30-day return policy for all orders purchased directly from our site.

1

Initiate Your Request

Visit our online returns portal and enter your order number and shipping zip code to begin the process.

2

Print Your Label

Select the items you wish to return and download your prepaid shipping label provided by our system.

3

Package Your Items

Securely pack the products in their original packaging, attach the return label, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing